How to Contact Our Support Team

We're here to help you succeed! Whether you have a question about setting up a bundle, need help with theme integration, or have a feature request, our team is ready to assist.

There are two primary ways to get in touch with us:

Live Chat (Recommended)

For the quickest response, you can contact us via the live chat bubble inside the Turbo Bundles app.

Open the Turbo Bundles app in your Shopify Admin.
Click on the chat icon located at the bottom right corner of the page.

Chat location in the app

Open chat

Send us a message, and one of our support agents will get back to you as soon as possible.

Using the in-app chat is the best method because it provides our team with the context of your shop, which helps us resolve your issues faster.

Email Support

If you are unable to access the app or prefer email, you can reach us at [email protected]. Please be sure to include your shop's .myshopify.com URL so we can locate your account.

We look forward to hearing from you!